Frequently Asked Questions

For quick answers to frequently asked questions about delivery, storage, ingredients, sizing, and much more, check the list below.

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What ingredients do you use in your cakes?

Cakes are made from human-grade meats and vegetables, such as salmon, turkey, chicken, beef, carrots, broccoli, sweet potato or whatever your pet likes to eat. No artificial additives, grains or preservatives are used, ensuring good health and the best quality for your pet.

Are your cakes suitable for all dog breeds and ages?

Yes, our cakes are designed for all dogs over the age of 12 weeks. They come in various portion sizes which are recommended based on your pet's size and needs.

Can I customise my dog’s cake?

We love customised orders and this is available for ingredients, flavours, and designs to cater to your pet's preferences and dietary needs, anything from cow foot to caviar. Bespoke orders can take longer so let us know what you’d like and we’ll always do our best to create something amazing for your pets fine dining experience.

How far in advance do I need to order?

Our standard range of cakes typically takes 5-7 working days to prepare and dispatch, while our Create Your Own Cake, Bespoke Cake, and anything personalised takes around 7-10 working days to prepare and dispatch (following when we receive your complete specifications and payment). We dispatch Monday to Thursday via a next-day courier to ensure you get your order as quickly as possible.

If you require your order for a certain date, please specify this in the notes at checkout. If it's sooner than specified here, please contact us in advance to see if we can expedite your order.

Are your products safe for dogs with allergies?

Our cakes and meals are safe for pets with allergies. Just let us know what they are allergic or sensitive to and we can exclude those ingredients where possible eg, chicken can be substituted for turkey, pork, lamb, fish or mince. Special requests for pets with allergies are accommodated, but it's recommended to consult your vet about your pet's specific needs before ordering.

Can my dog eat these cakes if they are on a specific diet?

The cakes and meals can be tailored to specific dietary restrictions, such as avoiding chicken for dogs with allergies or providing vegetarian/vegan options, available on request. We work with The Canine Dietician in order to give you the best food health advice for your pet. Please ask for details of this service (available at an additional cost).

Do you offer delivery, and if so, where?

We offer delivery to mainland UK and N. Ireland. Delivery coverage may vary depending on your location. We dispatch Mon-Thu via a next-day courier to ensure you receive your order as quickly as possible.

How do I store the cake, and how long will it stay fresh/frozen?

Cakes stay fresh in the refrigerator for 3-5 days. For extended storage, freezing is recommended.

Will it still be frozen when it gets posted?

Our products are shipped frozen and are shipped in a way that help them to remain as cool as possible upon arrival to ensure freshness. From the point of dispatch, our cakes will remain fresh for 48 hours, so in the event the courier can't deliver on day 1 and attempts it the next day, they will still be perfectly fine. When you receive your order, please either refrigerate or freeze immediately. Cakes will stay fresh for 3-5 days in the refrigerator. If you freeze your cake, please ensure it is thawed in the fridge for at least 24 hours before serving (or longer for large cakes).

Can I have a special message or design on the cake?

Customised messages and designs can often be added to cakes to make them unique for special celebrations. This can be done through our ribbons, banners or toppers.

Please look at our Create Your Own Cake or Bespoke Cake options for further information on customisability. If you would like personalisation on one of our cakes from our standard range, please contact us.

The cakes look good enough to eat. Are they meant for pets only, or can humans eat them too?

While the cakes are made of human grade ingredients and would not pose a risk if they were accidentally consumed by humans, they are not designed for human consumption and are strictly for your pets enjoyment and consumption only.

What makes your cakes different from other dog treats on the market?

Our products stand out because they have a very high meat protein content and are premium products with a high protein content which our rivals do not. Our products are handmade, bespoke, and crafted with high-quality, human-grade ingredients, emphasising fine dining for pets.

Do you offer cakes and meals for special events or holidays?

Here at Adored Pets Cuisine we understand that your pet will go through lots of life stages. We aim to be with you, every step of the way. Yes, cakes can be made for special occasions, including Christmas and Easter holidays and pet life events too. You don’t even need to own a pet yourself. Our products can be gifted to family and friends with pets to help their recovery from procedures, if they’re not feeling their best. And, as with life’s ups and downs, we also cater sensitively for favourite meals, treats and Last Suppers and farewell feasts.

Is the meat and veg cooked?

Yes, all ingredients are gently cooked and carefully prepared to ensure safety and maintain optimum flavour and nutritional benefits.

What size cakes do you do?

Cakes come in sizes suitable for different dog sizes:

Cupcake – One bite sized snack for a large dog. One full meal for a small dog. Approximate dimensions: diameter 60mm, height 80mm. Approximate weight: 123g

Small cake – 4 meals for a small dog. Approximate dimensions: diameter 88mm, height 80mm. Approximate weight: 247-368g

Medium cake – Up to four portions for a medium dog or one generous portion for a large dog​. Approximate dimensions: diameter 114mm, height 85mm. Approximate weight: 622g

Large cake – Up to 12 generous portions for a large dog. Our chicken & carrot cake contains 12 chicken breasts and 4kg carrot. Approximate dimensions: diameter 183mm, height 114mm. Approximate weight: 3kg

For more information and a visual comparison, please view our Cake Sizes and Measurements page.

Can you make something specific for my cat?

Yes, cat specific cakes and meals are made with ingredients suitable for feline diets. These generally exclude fruit and vegetables or have a much lower fruit and vegetable content. They have a much smother and silkier texture which makes them almost irresistible for cats! Just let us know what ingredients and style you would like.

Are the products for dogs only?

Products are designed for both dogs and cats

Can you do vegan/vegetarian options?

Yes, vegetarian or vegan options are available upon request although cats are obligate carnivores and must consume meat to survive. We therefore recommend a high protein based diet for cats.

Can I have it just meat?

Sure! Why not? Pure meat cakes are an option starting from our Gold, through to Platinum and Platinum Plus ranges.

Are there any additives?

No artificial additives are included; all ingredients are fresh and natural. Our meals and cakes contain no hidden grains.

Is this a treat or a full meal?

Our cakes and meals are complete and contain everything your pet needs for healthy nutrition.

How are they made?

Cakes and meals are handmade, using traditional culinary techniques for refined presentation and optimum enjoyment.

How long does it take to make?

For our standard range of cakes, we require a lead time of 5-7 working days. Any personalised/customised cakes will take 7-10 working days.

Do you do caviar cakes?

Yes! Adored Pets Cuisine makes caviar cakes. Bespoke requests are considered and include luxury ingredients of your choosing.

Are you able to make kangaroo cakes?

Specific protein requests, such as kangaroo, may be accommodated if available

My pet has an allergy to chicken. Are there any alternatives?

Yes, alternative proteins like turkey or salmon can be used.

My dog is really fussy and will only eat X and X. Can you cater to my requests?

Yes, recipes can be tailored to your pet’s preferences. Adored Pets Cuisine specialises in offering bespoke ingredients for your pets needs. Just choose from our extensive range of meat, fish and vegetables. You may wish to look at our Create Your Own Cake option, where you can create a cake with your pet's favourite things.

Where are you based?

The business operates from the West Midlands and supply to mainland UK and N. Ireland

Can I cancel my order?

Order cancellation policies depend on payment and lead time; changes are typically not allowed after payment but please contact us for specific requirements and we’ll do our best to accommodate you. Please refer to our user policy.

More questions?

If you're looking for personalised advice or have a special request, our team would be happy to help.