Frequently Asked Questions
For quick answers to frequently asked questions about delivery, storage, ingredients, sizing, and much more, check the list below.
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What ingredients do you use in your cakes?
Cakes are made from human-grade meats and vegetables, such as salmon, turkey, chicken, beef, carrots, broccoli, sweet potato or whatever your pet likes to eat. No artificial additives, grains or preservatives are used, ensuring good health and the best quality for your pet.
Are your cakes suitable for all dog breeds and ages?
Yes, our cakes are designed for all dogs over the age of 12 weeks. They come in various portion sizes which are recommended based on your pet's size and needs.
Can I customise my dog’s cake?
We love customised orders and this is available for ingredients, flavours, and designs to cater to your pet's preferences and dietary needs, anything from cow foot to caviar. Bespoke orders can take longer so let us know what you’d like and we’ll always do our best to create something amazing for your pets fine dining experience.
How far in advance do I need to order?
We have a stock of products which are available for immediate dispatch, typically with a 2-3 working day of lead time. Although ready made options are available for same day dispatch, bespoke orders require a minimum of 10 business days for dispatch.
Are your products safe for dogs with allergies?
Our cakes and meals are safe for pets with allergies. Just let us know what they are allergic or sensitive to and we can exclude those ingredients where possible eg, chicken can be substituted for turkey, pork, lamb, fish or mince. Special requests for pets with allergies are accommodated, but it's recommended to consult your vet about your pet's specific needs before ordering.
Can my dog eat these cakes if they are on a specific diet?
The cakes and meals can be tailored to specific dietary restrictions, such as avoiding chicken for dogs with allergies or providing vegetarian/vegan options, available on request. We work with The Canine Dietician in order to give you the best food health advice for your pet. Please ask for details of this service (available at an additional cost).
Do you offer delivery, and if so, where?
We offer delivery to mainland UK and N. Ireland. Delivery coverage may vary depending on your location
How do I store the cake, and how long will it stay fresh/frozen?
Cakes stay fresh in the refrigerator for 3-5 days. For extended storage, freezing is recommended.
Will it still be frozen when it gets posted?
Our products are shipped frozen and are shipped in a way that help them to remain as cool as possible upon arrival to ensure freshness.
Can I have a special message or design on the cake?
Customised messages and designs can often be added to cakes to make them unique for special celebrations. This can be done through our ribbons, banners or toppers.
The cakes look good enough to eat. Are they meant for pets only, or can humans eat them too?
While the cakes are made of human grade ingredients and would not pose a risk if they were accidentally consumed by humans, they are not designed for human consumption and are strictly for your pets enjoyment and consumption only.
What makes your cakes different from other dog treats on the market?
Our products stand out because they have a very high meat protein content and are premium products with a high protein content which our rivals do not. Our products are handmade, bespoke, and crafted with high-quality, human-grade ingredients, emphasising fine dining for pets.
Do you offer cakes and meals for special events or holidays?
Here at Adored Pets Cuisine we understand that your pet will go through lots of life stages. We aim to be with you, every step of the way. Yes, cakes can be made for special occasions, including Christmas and Easter holidays and pet life events too. You don’t even need to own a pet yourself. Our products can be gifted to family and friends with pets to help their recovery from procedures, if they’re not feeling their best. And, as with life’s ups and downs, we also cater sensitively for favourite meals, treats and Last Suppers and farewell feasts.
Is the meat and veg cooked?
Yes, all ingredients are gently cooked and carefully prepared to ensure safety and maintain optimum flavour and nutritional benefits.
What size cakes do you do?
Cakes come in sizes suitable for different dog sizes:
Cupcake – One bite sized snack for a large dog. One full meal for a small dog.
Small cake – 4 Meals for a small dog
Medium sized cakes serves up to four portions for a medium dog or one generous portion for a large dog.
Large sized cakes yield up to 12 generous portions for a large dog (12 chicken breast and 4 Kg carrot)
Can you make something specific for my cat?
Yes, cat specific cakes and meals are made with ingredients suitable for feline diets. These generally exclude fruit and vegetables or have a much lower fruit and vegetable content. They have a much smother and silkier texture which makes them almost irresistible for cats! Just let us know what ingredients and style you would like.
Are the products for dogs only?
Products are designed for both dogs and cats
Can you do vegan/vegetarian options?
Yes, vegetarian or vegan options are available upon request although cats are obligate carnivores and must consume meat to survive. We therefore recommend a high protein based diet for cats.
Can I have it just meat?
Sure! Why not? Pure meat cakes are an option starting from our Gold, through to Platinum and Platinum Plus ranges.
Are there any additives?
No artificial additives are included; all ingredients are fresh and natural. Our meals and cakes contain no hidden grains.
Is this a treat or a full meal?
Our cakes and meals are complete and contain everything your pet needs for healthy nutrition.
How are they made?
Cakes and meals are handmade, using traditional culinary techniques for refined presentation and optimum enjoyment.
How long does it take to make?
We require a lead time of 2-3 business days for our stock ranges. Customisation requires a minimum of 7-10 business days.
Do you do caviar cakes?
Yes! Adored Pets Cuisine makes caviar cakes. Bespoke requests are considered and include luxury ingredients of your choosing.
Are you able to make kangaroo cakes?
Specific protein requests, such as kangaroo, may be accommodated if available
My pet has an allergy to chicken. Are there any alternatives?
Yes, alternative proteins like turkey or salmon can be used
My dog is really fussy and will only eat X and X. Can you cater to my requests?
Yes, recipes can be tailored to your pet’s preferences. Adored Pets Cuisine specialises in offering bespoke ingredients for your pets needs. Just choose from our extensive range of meat, fish and vegetables.
Where are you based?
The business operates from the West Midlands and supply to mainland UK and N. Ireland
Can I cancel my order?
Order cancellation policies depend on payment and lead time; changes are typically not allowed after payment but please contact us for specific requirements and we’ll do our best to accommodate you. Please refer to our user policy.
More questions?
If you're looking for personalised advice or have a special request, our team would be happy to help.